Quote Follow-Up & Conversion Service

We help construction suppliers convert more issued quotes into confirmed orders, improve cash-in, and reduce revenue leakage caused by delayed or missed follow-up.

 

This service ensures quotes don’t sit idle while sales teams are focused elsewhere. In construction, many quotes are lost not on price or product, but on timing and follow-up. Sales teams are often:

 

Too busy to chase every quote

Focused on new opportunities rather than live ones

Unable to consistently handle small-to-mid-value follow-ups

 

As a result, genuine buying intent is left unrealised. We provide structured, phone-based follow-up on live quotes, focused on moving the conversation forward and prompting a decision. The aim is to:

 

Confirm receipt of the quote Understand the current status and timing

Address objections or questions Encourage progression to order

Escalate viable opportunities to reps where appropriate

Conversations are handled in a practical, trade-appropriate manner, not with aggressive closing tactics.

 

Duration: Ongoing monthly service or time-bound campaign

 

Quotes Covered:

Defined list of open or recently issued quotes.

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Typically focused on:

Small to mid-value quotes and quotes that reps don’t have time to chase

 

Channels:

Phone follow-up (primary),

Light email support where appropriate

 

Price: £2,500 per month

 

At the end of the campaign, you receive:

Improved quote-to-order conversion

Faster decision cycles and cash-in

 

Visibility of: Quote status; Buyer feedback; Reasons for non-conversion

A prioritised list of: Hot opportunities; Accounts needing rep intervention