
Territory Coverage Support (Rep Assist)
We provide reliable inside sales coverage for defined sales territories, supporting field sales reps by maintaining regular merchant contact, identifying opportunities, and ensuring no accounts are neglected due to time or travel constraints.
This service strengthens territory performance without increasing permanent headcount.
Field sales teams are most effective when focused on high-value accounts, site visits, commercial negotiations and strategic relationship building.
However, many territories suffer because reps cannot regularly contact every merchant, smaller or lower-frequency accounts receive minimal attention and opportunities go unidentified between visits. This leads to missed revenue and uneven territory performance.
We act as an inside sales extension of your field sales team, working to a clearly defined territory and account list. The aim is to:
Maintain consistent contact with merchant accounts
Prompt reorders and product discussions
Identify upcoming demand or issues
Surface opportunities that warrant a rep visit
All activity is aligned with the rep’s priorities and sales objectives.
Duration: Ongoing monthly support
Territory Coverage:
Defined territory or region
Agreed list of merchant accounts per territory
Channels:
Phone follow-up (primary)
Light email support where appropriate
Price: £3,500 per territory, per month
At the end of the campaign, you receive:
Improved and more consistent territory coverage
Better visibility of merchant activity between rep visits
A pipeline of qualified opportunities for field reps
Clear call notes and reporting on:
Merchant engagement
Product interest
Issues requiring attention